Terms of service

Terms of Service (ToS) – Suplytwo

Effective Date: November 18, 2025

Welcome to Suplytwo! By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service. If you do not agree, please do not use our website.

1. Company Information

Suplytwo
Address: Dr.-Natterer-Gasse 4A/55, 1020 Vienna, Austria
Email: support@suplytwo.com

2. Products and Orders

  • Suplytwo sells only Barista Cups

  • All orders are shipped exclusively to customers in the United States of America.

  • Product images and descriptions are provided for reference; some images may be sourced from suppliers.

3. Payment

  • We accept major payment methods (credit cards, PayPal, and others).

  • Payment is processed securely, and your order will be confirmed only after successful payment.

4. Shipping

  • All orders are shipped via Seller-Defined ECON Logitstics

  • Estimated delivery time to the USA: 7–14 business days (may vary depending on customs and location).

  • Shipping fees will be calculated at checkout.

5. Returns and Refunds

  • Customers in the USA can return products within 30 days of delivery.

  • Returned items must be in their original condition and packaging.

  • Return shipping costs are generally the responsibility of the customer unless the product is defective or damaged during shipping.

  • Refunds will be processed after we receive and inspect the returned items.

6. Disclaimer and Limitation of Liability

  • Products are intended for personal use only.

  • Suplytwo is not responsible for misuse, accidents, or damages arising from use of the products.

  • We strive for accuracy in product descriptions but cannot guarantee that images perfectly represent the products.

7. Intellectual Property

  • All content on the Suplytwo website (texts, images, logos) are either owned by Suplytwo or provided by suppliers.

  • Unauthorized use of content without permission is strictly prohibited.

8. Privacy and Data

  • We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and store personal data.

  • By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

9. Modifications

  • Suplytwo reserves the right to update or modify these Terms of Service at any time.

  • Changes will be effective immediately upon posting on the website.

10. Contact Us

If you have questions regarding these Terms, please contact us at:
Email: support@suplytwo.com